Our shopping guarantee protects you while you shop on our site - you need not worry about your credit card security. If you have any concerns please
contact us through email to discuss the security. To further protect yourself, you should safeguard your Chinese Qipao account user name and password
and not share that information with anyone. You should also sing off your account and close your browser window when you have finished your visit
to our sites, http://startup-lancs-se.org.
1. How to place an order?
Step 1: Searching for your favorite products at http://startup-lancs-se.org and add it to your shopping cart.
Step 2: Register or log in http://startup-lancs-se.org
Step 3: Fill in your shipping address and confirm your order.
Step 4: Make the Payment
Step 5: When the payment is confirmed, we will prepare your order and send you the package.
Step 6: Confirm Package
2. How to check an order status?
A message including the detail information of your order will be sent to your registered email after you successfully submit an order,
and reminding messages will be also sent the order status is updated.
3. How can I choose the size of qipao?
Each qipao dress has its own measurements of bust, shoulder, waist, hips and length, due to the special features of Chinese qipao.
You can select the size according to the size chart on the product page.
4. How can I pay for my order?
You can pay for your order at http://startup-lancs-se.org, using:
PayPal: accept all major cards. Fastest and safest way to pay.
What are your methods of payment?
We only accept Paypal. Note: All prices are listed in USD $.
Where do you ship and what are your shipping rates?
1. All of our products enjoy the service of free shipping with this standard shipping by EMS.
But we will charge you if you want them ship by other shipping methods.
2. We will provide you with tracking number via e-mail once your products have been shipped out.
How long will it take for my items to arrive?
All the items are handled by EMS. Generally you will get your items in 10-15 days after your order has been processed.
In most cases, the items are received in 6 business days; however we named 15 days in case of delays.
If you need a rush delivery, like UPS/DHL, you need to pay extra $20 per piece, then you will get your items in 4-6 days.
How do I contact online service after payment ?
You can contact us via email. All inquiries are answered within 12 Hours. If you have not receive reply from us, please check your Spam Mail.
Why your website says my package was delivered, but I have not received anything yet?
Its just an order status for us, it means your items have been shipped out, you will get your items in 5days.
You can track your package follow these links if you have got the tracking number from us.
1: http://www.ems.com.cn/english-main.jsp (EMS)
2: http://www.dhl.com/splash.html (DHL)
3: http://www.ups.com/ (UPS)
4: http://www.fedex.com/as/ (FEDEX)